Thursday, September 1, 2016

Attention iPhone 6 and 6 Plus Owners: Relief Might Be On The Way

Apple is facing a class-action lawsuit over an alleged flaw called “touch disease” that some users makes the iPhone 6 and 6 Plus unresponsive to touch. As detailed by iFixit.org​ the problem is evident when a flickering gray bar appears at the top of the screen and touch functionality becomes faulty. The issue appears to be fairly common, although it’s unclear how many phones re affected, said the group, which calls itself a “free repair manual.”
The lawsuit, which was filed Saturday in the U.S. District Court for Northern California, accuses Apple of concealing the alleged defect. Three of the plaintiffs named in the case claim they contacted the company after their phones started experiencing problems and were told that Apple wouldn’t cover the repairs. Instead, they say they were told they needed to each spend more than $300 to buy a replacement iPhone. “Many other iPhone owners have communicated with Apple’s employees and agents to request that Apple remedy and/or address the Touchscreen Defect and/or resultant damage at no expense,” the lawsuit claims. “Apple has failed and/or refused to do so.”

The class-action lawsuit is seeking unspecified damages, as well as an order that would require Apple to repair, recall or replace the iPhones. It also asks that Apple extend “applicable warranties to a reasonable period of time.”

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