Thursday, February 23, 2017
Recovering Cost of Missed Newspaper Delivery
When there is a failure to deliver the Sunday NYT, the new-stand price is actually a few dollars less than the delivered price. But the WSJ news-stand price for a missed delivery is a couple of dollars more. If you report a missed delivery, the WSJ will credit you with an extra day on your subscription, which clearly is not fair. But if you email asking them for a 3-extra-day credit, which is fair, they likely will give it to you, or at least they say they will. It's almost impossible to keep track of what they actually do, but there's no reason to obsess on the matter.