1. Amazon has a very easy return process. Just go to the Amazon Return Center at http://www.amazon.com/gp/css/returns/homepage.html and follow the easy steps to print a UPS shipping label and all you need do then is affix the label and drop off the package (or for $6, schedule a pickup by UPS). The refund will actually issue within 48 hours even though the return will not arrive back at Amazon until much later. One thing to note though: Amazon uses recycled UPS numbers so when you go to track the return, it will show it was delivered months before you actually shipped it and will not give real-time tracking info on your return. It will show on the UPS tracking site when it is delivered. Do not be concerned, and worry not that Level 1 at Amazon and at UPS do not really understand this, because their respective supervisors do, and they have been advised to issue alerts to their staffs apprising them of this stuff.
2. Amazon has excellent telephone customer support. However, it is difficult for some to find their telephone support number. Here it is: 1-800-201-7575. If they ask how you got the number, please do not tell them you got it from me. Thanks.
3. Amazon Wireless runs 1-cent sales on cellphones for new and extended contracts on AT&T, Verizon, Sprint and T-Mobile. This can be a dramatic savings over what you can get directly from the carriers (e.g., you will save $559.99 on a $560 Motorola DROID 2 Global Android with a Verizon plan). Here is where to start: http://wireless.amazon.com/
4. Except for a sleeve, stay away from Amazon for Amazon Kindle accessories. You can get their equivalents or better at all kinds of places on the internets.
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