Switching from Residential to Business for any of your digital services might not be as seamless and snag-free as represented, but the customer/technical support from the Business side is FANTASTIC! You can reach people quickly who know what they're doing and they will work laboriously and speedily to solve whatever problem arises. If you're a Cox Residential customer, and have had it with Cox support, serious consideration should be given to switching to Cox Business, at least for internet and phone. And if you've had with telemarketers and such, serious consideration should be given to switching to Cox Business just for the call-rejection feature. Finally, if you want to have music played when you put someone on hold, that's another free bonus.
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