If Netflix does not connect and you see "tvq-st-120" in the lower right-hand corner of the screen, and you have interconnection, don't call Netflix for advice because you are likely going to waste a lot of time being given the wrong advice, including be told to call your ISP, and wait on hold for an inordinate time to speak to a supervisor. Instead, do the following: Unplug you TV, leave it off for 30 seconds, and plug it back in--and if that doesn't work, re-boot your modem and router.
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