When doing a vacation rental with the owner (as opposed to a management or realty company), it often is possible to find out the owner's name before committing to the rental or passing the point at which you can cancel with a full refund. In every such circumstance, our staff has found out the hard way that it is wise to consult The Google. Had they done so, they would have found out that the owner of their recent rental (mentioned in some recent posts) was that his employees had not hesitated to call him "a liar and fraudster."
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